photos

frequently asked questions

How many photos will I receive?

For Weddings the amount typically ranges from 800 to 1200 photos. Or about 100 per hour of coverage. Keep in mind, the longer we are there to shoot, the more photos you will receive! For Portrait Sessions, the amount is kind of completely unpredictable, but typically range from 50-150ish!

When do I get my photos?

If you are a Wedding client, you will receive your photos approximately 90 days after your wedding day. You will then have the option to purchase wedding books and prints. If you are a Portrait Session client, you will receive your photos in approximately 3 weeks.

What is a shot list?

For Weddings we ask for a simple list of the family photos that need to be captured after the ceremony. For example: bride + MOB, bride + groom + MOB +FOB. This ensures that we don’t leave anybody out! For Portraits Sessions, no need for this! We got you!

Do we need to provide a meal for you during the wedding reception?

Yes! We take time to eat when you eat so that we are finished when you are. We don’t want to miss any important moments or details!

Do you do body or massive edits in photoshop?

We don’t. We are real life photographers. We take photos of things the way they are 🙂 If want a truck in your photos – bring a truck. If you want snow on a mountain – we better go hiking! HAHA

Can we have the raw files?

We do not offer raw or unedited files to our clients. But don’t worry you will get all the best of the best in your gallery!!

Will you travel?

Yes, we would love to travel to your destination wedding or special event! Upon completing our contact form, let us know that you are hosting a destination wedding or event and we will supply you with the details on how that will work and what it looks like.

How do we book you?

For potential wedding clients, please complete our contact form and we will send you our Pricing Guide. We will also send you a questionnaire to complete so we can be up to date on your wedding details! For all other sessions, please fill out the contact form and we’ll back to you ASAP!!

What type of camera and equipment do you use?

We shoot on Canon cameras.

Do you have payment plans?

We do offer payment plans for weddings. During our consultation meeting we will discuss payment plan options according to your date and timeline.

branding

frequently asked questions

I'm ready to do this thing, what's next?

Send us an email and we will share our packages with you. After reviewing the packages, let us know what best suits your business needs. Need a custom package and proposal? No worries, just complete our contact form and let us know what you are interested in. We’d be happy to build a custom proposal just for you!

How soon should I book with you?

Humble brag – it is never too early to get on our calendar! We ask that clients book us at least a month to two months before they want to begin the branding and/or rebranding process. The process can take two to four months depending on your business needs.

For example, if you want to launch your website in the new year, we should begin the process in the fall.

How many clients do you take on at a time?

Here at The Malicotes Creative Company it is important that we deliver a quality experience for our clients and serve them well throughout our process. For this reason, we only take on 1 to 3 clients at any given time.

How will I get in touch with you throughout the process?

The best way to get in touch with The Malicote Team throughout the process is by email. We try to respond to all emails within 48 hours.

Do you offer any A La Carte Items?

Yes! We offer a variety of A La Carte items that include web items, education and consulting sessions, photography packages and social media training. Contact us for pricing.

Do you offer payment plans, and how does it work?

Yes! We offer payment plans that span the length of your project. Within your contract will be a project timeline. From the project timeline we will create a payment timeline that corresponds to your project timeline and due dates.

What type of payments do you accept?

We accept payment via cash, check or credit card.

Are there any additional costs?

We aim to be as transparent as possible when it comes to the price tag associated with our products and services. All total invoice amounts will be outlined in the contract and payment timeline.

Any additional A La Carte items may be added after the contract, but will be billed separately through a formal invoice.

What if I need more of a custom package?

No worries! We are happy to create a custom package and proposal that fits your business wants and needs. Complete our contact form and let us know what products and services you would like us to include in your proposal.

How will I receive my files?

You will receive all digital and design files via a private Google Drive.

How often will we meet during the design process?

During the design process we will meet a total of (4) times – (1) meeting will be held over a Zoom Conference call and (3) meetings will be in person. The Zoom Conference Call will be the initial consultation call to see if The Malicote Team is a good fit for you. From there we will build a proposal and get to work on your project!

What platforms do you design on?

We exclusively design websites using the platforms WordPress and Showit depending on the client’s wants and needs. If you have another platform of choice, reach out and we can discuss!

What's the difference between a Brand Guide vs. a Style Guide?

A Brand Guide is like a rule book on how to communicate your brand. It lays out your logos, secondary logos, logo marks, color palette, and typography! A Brand Guide also defines your target audience, voice, and obstacles you may face…it reminds you of your mission especially on the hard days when you need reminding. A Style Guide includes logos, secondary logos, logo marks, color palette, and typography. It’s basically the same as a Brand Guide without the feeling (i.e. the target audience, voice, obstacles, and mission) attached. We offer both to suit whatever is best for you and your business!

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